Our subprocessors

General

EasyTranslate engage the following 3rd-party entities to provide general services and infrastructure to our clients.

Name

Task Performed

Server Location

Agillic

Email Marketing

EU

Amazon Web Services

Cloud computing infrastructure and storage

EU

Dixa

Complaint Management, Customer Support, Phone

EU, US

E-conomic

Invoicing

EU

Google G-suite

Email, Calendar, Document storage, Platform notifications

EU

Google Cloud Platform

Cloud computing infrastructure and storage

EU

Memsource

CAT (Computer Assisted Translation)-Tool

EU

Pipedrive

CRM

EU

Slack

Platform notifications

US

Stripe

Clients' credit card payments, supplier payout

US

Tableau

Performance reports

EU

Hubspot

CRM

US

Other

EasyTranslate engage the following 3rd-party entities to provide case-by-case services for various clients.

Name

Task Performed

Server Location

Abby

OCT-tool/ pdf converter

local program, nothing stored

Adobe Acrobat

OCT-tool/ pdf converter

No documents are stored, but servers are US

Adobe Creative Cloud

Mostly InDesign document view and editing

EU

Hokas

Reminder

US

HubBroker

Invoicing Norwegian Public Clients

UK

Intrum

Collection

n/a

Sentry

Platform error logging

US

If you disagree with any of the subprocessors processing your PII, please contact us at gdpr@easytranslate.com You will always have the right to restrict the subprocessors used or withdraw from the general service agreement if we cannot guarantee the prohibition you request.