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  • Werk dat zowel u als
    de wereld uitdaagt

    Product Supporter

    Copenhagen

    Waar

    Full-time

    Type job

    Minimum 1 year

    Ervaring

    About EasyTranslate

    EasyTranslate breaks down all language barriers.

    We develop cutting-edge technology powered by experienced human insight. Our platform provides instant access to professional language advisors, numerous language solutions and a global network of 12,000+ Translators and Interpreters, all working together to ensure businesses can thrive in any language and market.

    We’re constantly pushing the limits of our success and are currently looking for a talented Product Supporter to join our growing product development team.

     

    About the position

    As Product Supporter, you will be working behind the scenes helping the organisation run as smoothly and effectively as possible. You will be on the frontline of problem solving and prevention at EasyTranslate, familiarising yourself with all areas of the organisation striving to be the “go-to” expert on the platform.

    You will become a part of the Product and Digital team and help us achieve our aims of improving the platform, both internally and externally, improving our processes to maximise our potential and adding to the multinational team great atmosphere that exists in the teams.

     

    Main responsibilities

    • Be the go-to expert for our platform
    • On-boarding of new employees
    • Handling general internal IT support requests
    • File engineering

     

    Experience and skills required

    • Tech-savvy with a willingness to learn new systems
    • Experience in setting up and managing business services like G Suite, Microsoft Office, Dropbox, Slack etc.
    • Fluency in English
    • Experience with networking and LAN administration is a plus
    • Extensive knowledge of, and experience with, various file formats and character encoding is a plus

     

    Perks and benefits

    No need to worry about packing a lunch, you’ll enjoy daily catering with your colleagues and free coffee/tea, drinks and snacks available to you all day. We work hard, but we think it’s important to have an amazing time while we’re at it. Let’s not forget to unwind together at our weekly complimentary Friday bar.

    Come experience what it feels like working with a young and diverse team supported by a low hierarchy that focuses on your career advancement. We’re growing fast and want you to do the same!

     

    Join our team

    We believe teamwork is key to our success. You will be joining a diverse and ever-growing team of talented, driven, and fun colleagues from 17 different countries! We are all dedicated to supporting one another in developing our competencies in a way that allows us to succeed as individuals and a team.

    If you know you’re the perfect candidate for this position, please send your application with the subject: “Product Supporter” to our Product Supporter Allan Ochiel at ao@easytranslate.com. Feel free to contact him if you have any further questions about the role or the application process.

    We value your talent at are dedicated to finding the right addition to our team and company. If the any of the above sounds like something you would like to be a part of, don’t hesitate to apply.

    We look forward to receiving your application!