Gentofte municipality represents a thriving community that is situated in urban Copenhagen, Denmark. Their community is full of rich green areas, beautiful historic sites, unique architecture, and a vibrant everyday life. Gentofte is always a step ahead of the social development curve, investing in tech innovation and developing the processes necessary to provide the best possible service to its citizens.
Gentofte works directly with its citizens–many of whom do not speak Danish–in their efforts to seamlessly integrate people from all over the world into their community. Administering a multicultural community means that Gentofte is regularly in need of interpreters, which usually slows down work at great expense to everyone. Having immediate access to an interpretation service that is flexible and affordable was imperative for Gentofte to achieve its goals.
Gentofte municipality has adopted the revolutionary app EasyTalq for their interpretation needs. EasyTalq helped Gentofte take their interpretation meetings digital so they could be held anywhere, anytime. The app was quickly implemented and is considered highly user-friendly by employees, and has helped them reduce translation meeting times by 25% on average. Gentofte Municipality now has access to an interpreter in under 5 minutes and only pays per minute, which saves them time and 68% of their usual interpretation costs.
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